Returns and exchanges – Superstellar Skip to text

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Easy returns - 14 days to decide

How do I return?

01

Register

Click HERE or the button below, and register your return within 14 days of receipt.
You can login with your e-mail address and order number.

02

Pack and send

If possible, use the same shipping box or envelope to pack your return, and stick the return label on the box. Don't forget to remove the old shipping label.

3

Refund

As soon as our warehouse has processed your return, you will receive a message about the reimbursement.

T&C's

The original price tags have not been removed and the clothing is not worn and/or washed. Shoes may not have visible walking tracks and a shoe box may not be used as a packaging for the return.

Return options

Option 1: Refund

We see this option as a 'normal' return. You choose a carrier of your choice in the portal and you immediately pay the shipping label.

As soon as we have received and process your return in our warehouse, the refund will be within 1-5 business days.

Option 3: Store credit

If you choose this option, you will receive the full refund as a store credit (gift card), with an extra amount of €6.

The advantage of this choice is that we also give you an additional €6 extra on top of the return value. As soon as we have received and process you in our warehouse, you will receive an email with the Gift Card.

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